Privacy Policy

Privacy Policy

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To respond to an enquiry from you. (a) Identity (b) Contact Necessary to take steps at your request prior to entering into a contract with you.
To undertake credit information /referencing checks in connection withapplications for and the operation of acredit account with us. (a) Identity (b) Contact (c) Financial (d) Transaction Necessary to take steps at your request prior to entering into a contract with you. Necessary for our legitimate interests in protecting our business from insolvent customers and fraud. Necessary for means of substantial public interest (preventing fraud).
To provide goods and/or services to you,and to collect and recover money owned to us (a) Identity (b) Contact (c) Financial (d) Transaction Performance of a contract with you Necessary for our legitimate interests (to operate our business and recover debts due to us).
To manage our relationship with youwhich will include:(a) Notifying you about changes to ourterms or privacy policy(b) Asking you for feedback (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (e) Usage Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) [Your consent (email/SMS marketing)]
To administer and protect our businessincluding our website (includingtroubleshooting, data analysis, testing,system maintenance, support, reportingand hosting of data) (a) Identity (b) Contact (c) Technical Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation
To deliver relevant website content toyou and measure or understand theeffectiveness/usability of our website (a) Identity (b) Contact (c) Profile (d) Usage (e) Technical Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve ourwebsite, services, marketing andcustomer relationships (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy
To deal with issues, complaints ordisputes arising out of our relationshipwith you/your business, and to preventor detect crime, including fraud (a) Identity (b) Financial (c) Technical (d) Profile (e) Usage To establish, exercise or defend legal claims